Terms & Conditions
Thank you for visiting Hong-Le. Please note that your order is subjected to the following terms and conditions:
 
  1. All prices listed are in Singapore Dollars. $(SGD)
  2. All prices listed include delivery within Singapore only. (Exclude overseas delivery)
  3. Items used in arrangements could be subjected to seasonal availability. When an item is not available, we will use a closest substitute of similar or higher value.
  4. Prices listed are not applicable for special occasions. For example, delivery around or on Valentine's Day will be priced differently. The information will be posted on our website. You may also call us or email us for details.
  5. Completion of the order form does not mean an order has been accepted. Please wait for our confirmation of your order, via email or telephone. Kindly note that we do not accept cancellation of orders on the day of delivery.
  6. Please kindly provide all required details asked for in our order form, so as to avoid unnecessary delays.
  7. Orders made under any discount arrangement, festive food hampers and special projects are not entitled to shopping vouchers.
  8. All prices are subjected to 7% GST.
  9. Hong-Le Floral & Trading reserves the right to change the contents in the Terms & Conditions with or without prior notice in the best interests of the company. 

       

 

        Delivery Information :

        Mon - Sat

        For delivery time between 10am to 1pm, the order must be placed 1 day in advance, before 5pm.

        For delivery time between 2pm to 6pm, the order must be placed before 1pm on the actual day itself.

        Sun & Public Holidays

        For delivery time between 10am to 1pm, the order must be placed 1 day in advance, on Sat or on the day before the PH, before 3pm.

 

         Our delivery policy :

         Any changes of order for example. (messages or addresses etc) must be made at least 2 hours before time of delivery.

         Any cancelation of order must be made one day in advance before the delivery timing, else no refund will be made.

 

        *All our products are guaranteed fresh upon delivery.

 

 
Should you require more information, send your enquiries to honglefloral@gmail.com, or feel free to call +65 6275 0682.
We will be glad to assist you.